Since 2005, thanks to the trust of our customers, Elettronew has become the largest retailer of electrical materials and heating and plumbing equipment in Italy.

This is not us saying it but the following numbers: our online shop has over 200,000 customers throughout all Europe, 20,000 verified reviews, 500,000 items in stock and a website in 5 languages.

All this has been made possible thanks to a highly specialised team, which over the years has grown both in numbers and in professionalism. Indeed, a wonderful melting point of skills and different personalities have created the basis for making Elettronew a leader in the online sale of electrical equipment. This position is built on 3 main factors: a wide range of articles, a comfortable online experience and dedicated and comprehensive customer service.

Our products:

Elettronew offers a constantly updated online catalogue of over 20,000 items of the best brands (Bticino, Vimar, Abb, Siemens, Haier, Daikin, Samsung, Atlantic, Ariston etc.) all in stock and with fast delivery throughout Europe. In order to satisfy our customers' demand, we are always on the lookout for new brands to make our range of articles ever wider and more innovative.

Online user experience and feedback:

Thanks to the teamwork and expertise of our teams, from developers to customer care, our customers' buying experience is always very simple, fast, clear and intuitive, with pre- and post-sales support that is always operational and efficient, able to provide clarification and solutions. Not surprisingly, 98% of all certified reviews on external platforms are positive, which makes us proud of the work done so far. In this respect, we share with you all the channels where you can view all our customers’ reviews:

- Feedaty

- Trustpilot

- Google

Customer service:

Despite an increase in workload, Elettronew's customer care team manages to follow each customer at different stages, advising and reassuring, thus generating a mutual relationship of trust between customer and company. You can reach us through the following channels:

- Mail: [email protected]

- Phone: 0815405273 - Monday to Friday from 8:30a.m. to 6:30p.m. and Saturdays from 8:30a.m. to 12:30p.m.

- LiveChat

- Whatsapp: +39 0815405273

Elettronew took its first steps online on 24 January 2005, by joining the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical equipment. As a result of the encouraging numbers achieved, the company founder, Enzo Cristiano, decided to challenge the market.

And so, in 2007, Elettronew left Ebay to give life to what 15 years later became the first e-commerce in Italy completely dedicated to electrical material. By virtue of these results, Elettronew decided to extend its range of action to the world of plumbing and heating systems, with the goal of becoming a reference point of the online market in this field as well.

E-commerce Team:

It may seem obvious to say, but if thousands of customers have chosen us, it is not just because of simple products. Independent of the quality of electrical and plumbing and heating products, if when you searched for your product you clicked on our link, if the buying experience was simple, fast and reassuring and you also received excellent assistance, this is surely the result of a highly qualified team, young but already with important professional experience behind them, always ready to give their best to meet your needs at 360°.

Logistics Team:

In addition to the online experience, it is right to remind you of the equally indispensable work of the logistics sector of the company. In fact, when a package is packed and shipped punctually and professionally, we have to thank all the people working in our warehouse, who actually take care of the handling of your item, thus completing a teamwork that starts online and ends with the delivery, and which has made us the market leader in online electrical material.

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